Offline Marketing

More About What Puppies have in Common with Your Maintenance Customers

By: Lori Smith, Online-Access Marketing Consultant, July 7, 2016

In our last newsletter, we talked about how my experiences with my puppy's vet and groomer got me thinking about how we interact with our Maintenance customers. Although, this time, I'm not going to…

What Puppies have in Common with Your Maintenance Customers

By: Lori Smith, Online-Access Marketing Consultant, June 2, 2016

Last week I had a couple of experiences that got me thinking about our customers and how they must feel… First, my vet called to schedule my puppy's exam. Naturally, I was busy and, when I saw who was calling, I let it roll over to my voicemail (just as our customers do). When I finally took the time to…