Accessibility. Not only do you meet customers in their comfort zone to assist them around the clock, but you also allow them to request appointments for the following day.
Leads. Compared to the typical costs of acquiring a new customer, $18/$15 per lead is incredibly low cost. ScheduleConnect helps you tap the revenue potential of the website into which you've invested so much effort.
Customer Satisfaction. Engaging with customers 24/7 shows you are there to provide them the best service possible, whenever and wherever they need it. Demonstrate your commitment to get their needs met quickly.
Commitment. Be more accessible to customers without having to give up your time at home. Stop worrying about losing customers to competitors by not being available after-hours!
Innovation. Offering the opportunity to chat with someone around the clock communicates to your prospects that you're on the cutting edge of technology.
ScheduleConnect is a component of Live Chat designed to help you get more business lined up for the next work day. At the end of the day, simply update the easy-to-use interface with the number of additional service calls or installations you would be able to schedule the next day. When the Chat Agents speak with your customers, they don't commit you to a particular time - but they do assure a place in your schedule the next day, giving your customers peace of mind. You can customize ScheduleConnect to your preferences as well, taking into account your customers' equipment age, for example. ScheduleConnect can even be utilized by your Answering Service without having to directly interface with your office's scheduling software!
Backed fully by our 90-Day Money-Back Guarantee and no long-term contracts!
Small, one-time start-up cost of $100.