2015 Consumer Survey

2015 Consumer Survey

Presented by Online Access, Inc.
Initial screening question:
Have you had a Heating or Cooling contractor in your home within the last year?
If the consumer's answer was yes, this follow-up question was asked:
How did you first learn about the contractor you used?
  • Recommendation / Word-of-Mouth
  • Internet
  • Yellow Pages
  • Postal mail
  • Radio
  • Newspaper
  • Television
Additional Notes:
  1. Question #1 was posed to 4,379 Consumers of which 1,037 had utilized an HVAC contractor within the last year.
  2. Answers were randomly ordered for every Participant.

Question #1 Response
question number 1 response
Question #2 Response
question number 2 response
Word of Mouth   |   Internet   |   Yellow Pages   |   Postal Mail   |   Television   |   Radio   |   Newspaper

Office Hours

9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
*We are Based in the Eastern Time Zone

Contact Information

Online Access, Inc.
2650 Oak St.
Port Huron, MI 48060
Main Phone: (810) 985-6603
Toll Free: (888) 966-4785
Fax: (810) 985-0954
Online Access has web products for HVAC, electrical, and plumbing contractors.
Online Access is a web solution company specializing in HVAC, plumbing, and electrical websites. Please, reach out to us if you have any questions or want to get started.