2015 Consumer Survey
Presented by Online Access, Inc.
Initial screening question:
Have you had a Heating or Cooling contractor in your home within the last year?
If the consumer's answer was yes, this follow-up question was asked:
How did you first learn about the contractor you used?
- Recommendation / Word-of-Mouth
- Yellow Pages
- Postal mail
- Question #1 was posed to 4,379 Consumers of which 1,037 had utilized an HVAC contractor within the last year.
- Answers were randomly ordered for every Participant.
Question #1 Response
Question #2 Response