Employment Opportunities
POSITIONS AVAILABLE
Job Description
We are seeking a hard-working, highly-motivated individual to join our Customer Service team!
Online Access, Inc. is a rapidly growing website development company located in Port Huron, MI. We specialize in providing engaging, user-friendly websites and other marketing services to HVAC & Plumbing contractors across the United States and Canada. We are dedicated to facilitating an enjoyable, team atmosphere to give our employees the support needed to grow and further develop their own skills. This entry-level Website Support Specialist position is a great opportunity to get on board with a company that's going places!
Job Responsibilities include (but are not limited to):
- Ability to speak to customers and gather the necessary information to help resolve their issue
- Making updates to websites in HTML & CSS code
- Explaining Search Engine Optimization
- Coordinating with different team members to satisfy clients
- Ability to work in a fast-paced environment where multi-tasking is a necessity
- Explaining our services to an existing or potential client
Skills / Qualifications:
This is an entry-level position and no previous professional experience is required, however, some related skills are preferred.
- Detail-oriented and well organized
- Be able to quickly learn new technologies
- Troubleshooting and problem-solving skills
- Over the phone Customer Service Experience
- Self-motivated, and the ability to take initiative
- HTML / CSS, Microsoft Office Suite, Adobe Suite, Sales Experience
Compensation:
Contingent upon previous experience, aptitudes, and current skillset
Benefits:
- Health, Dental & Vision Insurance
- Retirement Planning, 401k, IRA
Job Type: Full-time
Job Description
We are looking for a highly motivated and creative individual to join our growing social media team. The ideal candidate for this position would be experienced in customer service, with a background in design, and have basic knowledge of social media platforms including Facebook, Google My Business, Twitter & LinkedIn.
Job Responsibilities include (but are not limited to):
- Creates and monitors Facebook ad campaigns including Analytics
- Designs custom content & templates for exclusive use for our plus members
- Monitors Interactions, Comments, & reviews across social media platforms
- Provides each of our clients with excellent customer service
- Assists in department overflow when necessary.
Skills / Qualifications:
This is an entry-level position and no previous professional experience is required, however, some related skills are preferred.
- Creativity - the ability to create visually pleasing designs that showcase brand aesthetics.
- Enjoys working with people
- The ability to problem-solve design needs of customers
- Detail Oriented - including attention to color, and grammar.
- Experience in Adobe Photoshop or Canva is preferred but not necessary.
Compensation:
Contingent upon previous experience, aptitudes, and current skillset
Benefits: (Full-time Only)
- Health, Dental & Vision Insurance
- Retirement Planning, 401k, IRA
Job Type: Full-time or Part-Time
EMPLOYMENT INQUIRY FORM
Thank you for your interest in obtaining a position with Online Access, Inc.. The following is a simple inquiry form to see if it is in your interest to take the time to come in and fill out our normal employment application and potentially interview for possible employment.
All information submitted will be held in strict confidence. No phone calls will be made to your current or past employers without first talking to you. Online Access, Inc. is a drug-free workplace and will conduct a background check on all employee prospects before hiring.
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