Chat Options

customer texting
Sign Up For Customer Texting
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Best Suited For:

Companies that prefer a texting option over web chat
Benefits:

  • Lets customers text your existing office number
  • Simplifies appointment and bill reminders
  • Has an easy-to-use dashboard
Things to Consider:

  • If chat begins via the website, it continues on the customer's cell
  • Requires someone to field responses
Price:

  • Start-Up: $99
  • Monthly: $55/$105
lead sms
Sign Up for Leads SMS
Best Suited For:

Companies that already have Nearby Now
Benefits:

  • Reasonably priced
  • Uses a platform you already know
  • No start-up fees
Things to Consider:

  • Must be managed by someone with a Nearby Now account
  • Requires someone to field responses
Price:

  • Start-Up: $0
  • Monthly: $20
chatbot virtual assistant
Sign Up for Chat Bot
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Best Suited For:

Companies that want 24/7 automated responses
Benefits:

  • FREE for our website customers
  • Equipped with online scheduling
  • Replies customized to fit your services
Things to Consider:

  • Limited in its responses
  • Designed to mostly handle after-hours
Price:

  • Start-Up: $0
  • Per Lead: $0
FREE FOR
PAGEPILOT
CUSTOMERS



Chat Widget Combinations (Day/Night)

We find that many clients like to mix and match chat platforms depending on the time of day. Here are a few possible combinations:
#1 - Texting/Chatbot
  • Low cost
  • More direct control
  • Afterhours scheduling via the Chat Bot
#2 - Texting/Live Chat
  • Medium cost
  • Less direct control
  • Afterhours Scheduling via the live chat greeters
  • People that text afterhours can be directed over to Live Chat (costly) or just told to call the phone number
#3 - Chatbot/Live Chat
  • Medium cost
  • Most chats during the day get routed to the office anyways
  • Afterhours scheduling via a live person
  • People that text afterhours can be directed over to Live Chat (costly) or just told to call the phone number