Reviews

Customer Testimonials
See What Our Customers have been Saying about their Recent Experiences with Online-Access

Local Reviews

Online Access, Inc. Rated 5.0 out of 5 stars based on 156 customer reviews

Map of Garden City, MI 48135

Great value




Review of Online Access, Inc.

The design team at on-line access is phenomenal. I am a plumber not a web designer but these people make it easy for me to input and pretend that I am a web designer. Also the SEO that they use really gets me up in the listings.

Garden CityMI48135 42.33-83.365

Map of Bohemia, NY 11716

Webpage update




Review of Online Access, Inc.

Mitch did a great job on making the adjustmens on my website, As I was on the phone. great Service.

BohemiaNY11716 40.785-73.1225

Map of Cape Coral, FL 33909

Great Company & Team!




Review of Online Access, Inc.

Mitch is always very helpful and patient whenever we need assistance. He definitely has shown exceptional customer service and is a great asset to his company. Thank you for your continued help!!!

Cape CoralFL33909 26.66-81.9525

Map of Muscle Shoals, AL 35662

Great job on the training




Review of Online Access, Inc.

Colleen did a great job explaining nearby now

Muscle ShoalsAL35662 34.74-87.67

Map of Greeley, CO 80634

Great Company to work with




Review of Online Access, Inc.

I really enjoy working with on line access great people and company

GreeleyCO80634 40.385-104.77

Map of Pikesville, MD 21208

owner




Review of Online Access, Inc.

I love the customer service and their ability to work with me even on the small problems. The devil is in the details and they nailed them all.

PikesvilleMD21208 39.365-76.73

Map of Oklahoma City, OK 73110

Wonderful Service




Review of Online Access, Inc.

Wonderful experience everytime I call to ask questions, need advice or help with the nearby now or reviews. Colleen is always ready to help and is always so sweet.

Oklahoma CityOK73110 35.4425-97.405

Map of Kalamazoo, MI 49001

Very helpful and very quick in responding and answering any questions I had




Review of Online Access, Inc.

Everyone has been great in working with us and answering any questions and helping with our website every time we call.

KalamazooMI49001 42.26-85.55

Map of Springfield, MO 65804

Great Customer Service




Review of Online Access, Inc.

Colleen is very knowledgeable at what she does and has helped my company a great deal. Thanks!

SpringfieldMO65804 37.1975-93.265

Map of Youngstown, OH 44512

very helpful and patient




Review of Online Access, Inc.

The Customer Service Rep was extremely helpful and took his time to make sure that i was not only understanding the steps to solve my problem but that i was comfortable to repeat them again. I truly appreciate his patience and insight.

YoungstownOH44512 41.04-80.635

Down Right Awesome People!




Review of Online Access, Inc.

David and Colleen TRULY understand the business they are in! They not only know their business but love sharing their knowledge with those they work with....Yesterday the both of them spent well over an hour and half on the phone teaching us how we can improve our business! Never rushed, never a time limit, and never a frustration in their voice! Thanks for helping us!!!!!!!

SacramentoCA95821 38.635-121.3825

Very Professional & Knowledgable Service




Review of Online Access, Inc.

On-line Access REALLY knows what they are doing. They know what works & what doesn't because they use it in their own business before bringing it to the market. Thank you Dave & Colleen.

SacramentoCA95821 38.635-121.3825

Superb training!!




Review of Online Access, Inc.

Colleen was extremely patient and thorough in her training. It was very informational. It was even fun! It was important to know that she will be available for further help.

AmarilloTX79106 35.2125-101.8575

Always quick response, great service.




Review of Online Access, Inc.

CantonOH44708 40.825-81.4025

Very available




Review of Online Access, Inc.

Cedar SpringsMI49319 43.19-85.58

SUPPORT MITCH




Review of Online Access, Inc.

MITCH WAS COURTEOS AND THOROUGH

MokenaIL60448 41.545-87.86

Great Service




Review of Online Access, Inc.

GreenvillePA16125 41.405-80.39

Great work




Review of Online Access, Inc.

Been great. Never a hassle. Thanks

North AugustaSC29841 33.55-81.8925

Mitch




Review of Online Access, Inc.

Had to call Mitch for some help fixing my e-mail. What an awesome guy! Knows his stuff and patient as can be with a tech challenged guy like me. Thanks Mitch!!

West DeptfordNJ08086 39.815-75.1975

Great Support!




Review of Online Access, Inc.

I have been an Online Access customer since 2009. We have always had great service. They have a great team of professionals that are very willing to help.

Wasaga BeachONL9Z 44.465-80.1075

The experience that I received was great




Review of Online Access, Inc.

I felt that I was treated with respect.

LansingMI48906 42.7675-84.5925

Very Helpful




Review of Online Access, Inc.

Mitch takes the time to answer my questions and gives the help/support needed to take care of issues that arise. :)

BowersvilleGA30516 34.385-83.0675

Great Service




Review of Online Access, Inc.

Implemented the changes in our website exactly as we asked. Didn't take long at all, and was able to complete the process seamlessly. Great job!

Beaver FallsPA15010 40.7225-80.3125

I had forgotten one critical step to uploading on website




Review of Online Access, Inc.

Michael is so helpful. He understands and most importantly, he is very patience with me and always makes sure I can do the process before letting me go!

YachatsOR97498 44.315-124.105

Very attentive




Review of Online Access, Inc.

Sarah was great to work with. She was quick to accommodate all my requests in setting up our new website and she would do it right the first time. The customer service at Online-Access has always been superior and they always make me feel valued.

The ColonyTX75056 33.08-96.895

Best Customer Service on the Internet




Review of Online Access, Inc.

David Squires & his team have help us with our web presence for some time now and have enjoyed what his team has done in professionalizing our website. His daughter Colleen has been heading up the new "Nearby Now" that has taken our reviews & website presence over the top!!! Thx Colleen.

TexarkanaTX75505 33.43-94.05

Jay




Review of Online Access, Inc.

Amazing, great pricing

OtsegoMN55301 45.26-93.6475

Best Website Company Ever!




Review of Online Access, Inc.

After many years of hopping from webmaster to webmaster I found Dave Squires and his team at Online-Access. I was amazed at their offering for an HVAC specific website and it's ready to go content. It's extremely difficult to explain to someone who is not familiar with this industry how to build and maintain a proper website, all of my other websites, were in my opinion, utter failures, it was a major frustration for me, and I know it had a major negative impact on how people who viewed my website, could have possibly viewed my company. The follow up, the on-going commitment from Online-Access is second to none. Anything I need, anytime I need it, I know that I can absolutely count on them 100% of the time. I have signed up for their nearby now review system, it's an unqualified success, I know know if I have happy or unhappy customers, my customers can see that right on my website as well. None of my direct competitors have anything like this on their sites, it's a major advantage to my company. Online-Access, personal service, a commitment to their customers, finally a company that knows how to do a website for our complex industry.

HowellMI48843 42.585-83.885

Great Service




Review of Online Access, Inc.

Colleen was super. She returned my call immediately then walked me through all my concerns with the SEO optimization that I was looking for on my website.

Garden CityMI48135 42.33-83.365

Great Service!




Review of Online Access, Inc.

Mitch was VERY helpful with getting the need taken care of. I had never worked with setting up email on a computer before. He had it running in short order. :)

BowersvilleGA30516 34.385-83.0675

Great Job




Review of Online Access, Inc.

Mitch did a great job at helping me figure out a problem which know one else could.

Sodus TownshipMI49126 42.0475-86.38

Very helpful and knowledgeable




Review of Online Access, Inc.

He answered all of my questions about Google Places and helped me with a few things I didn't know about. He really knows what he is doing!

RunnemedeNJ08078 39.85-75.0725

Great Service




Review of Online Access, Inc.

Great, friendly service!

LubbockTX79404 33.505-101.7825

Wonderful Service!




Review of Online Access, Inc.

We have received great service! Everyone is very nice and friendly and they get things done in a timely manner!

LubbockTX79404 33.505-101.7825

Friendly and informative and personable




Review of Online Access, Inc.

HanoverMN55341 45.155-93.6625

Always great service




Review of Online Access, Inc.

Thank you Mitch for discovering our email issues last week....I always appreciate your professionalism and prompt response to our requests....

GlensidePA19038 40.1125-75.17

Very personable and great to deal with!




Review of Online Access, Inc.

GloversvilleNY12078 43.05-74.3225

Everyone I work with does great




Review of Online Access, Inc.

I love working with this company and I really enjoy the success they have brought my company

South BeachOR97366 44.5775-124.0525

Very responsive, and helpful




Review of Online Access, Inc.

On-Line Access made the process of starting our web-site easy, and painless

HartlyDE19953 39.1425-75.68

Great Service, Always Going Above and Beyond




Review of Online Access, Inc.

EssexMD21221 39.2925-76.46

Great product, great service at a very reasonable price.




Review of Online Access, Inc.

The team at Online access is the best that money can buy. The web site and services they provide are fantastic.

New BritainCT06050 41.665-72.7775

Overall Great Company With Awesome Customer Service!




Review of Online Access, Inc.

We have been with Online Access for awhile now and I am very satisfied! When ever I have a question they are very quick to respond or provide a solution. They follow up with our company and do a lot of work for us so that we can focus more on our customers. I highly recommend all their services and employees. You will not be disappointed.

Fort LauderdaleFL33334 26.205-80.1325

Great Service




Review of Online Access, Inc.

Colleen makes the training fun and time does go quickly!

Bowling GreenOH43402 41.4025-83.6625

Colleen is underpaid!




Review of Online Access, Inc.

Colleen does what she says she will do very soon after the request is made.

Upper MarlboroMD20774 38.885-76.73

Excellent customer service, very knowledgeable




Review of Online Access, Inc.

Colleen is very knowledgeable and shows great concern in providing the best service possible; answered all our questions and had us up and running quickly, we look forward to a long relationship with Colleen and online-access

SpringTX77380 30.1275-95.47