Mitch did a fine job.
I am so pleased with Online-Access and the people they have working to help me with ALL my questions and concerns. Mitch has been very helpful and is always pleasant to talk with! I have also talked to Brendan who is equally willing to help and always friendly too! I feel very confident in having them take care of my website!
Great customer service. had a programming problem and it was taken care of promptly.
How do I share my opinion? My opinion is: I was pleased with the discussion.
Mitch was thorough and very helpful. Very knowledgeable about the system and gave us great insight on making it work for us. Thanks Mitch
Only had the service for a couple of days now. our Techs seem to be getting it, need some more time to really rate this accurately
Mitch was very helpful and patient during our company training this morning. He made sure we are aware of the tools available to us and invited us to call him if we need anything.
Excellent responsiveness, great to work with.
I always like working with Mitch, He is always very helpful and professional and we can usually have a good laugh.
I have been with online access for a little over a year now, Using the nearby now I will have to say that this product works very well. My business has gained ALOT more business than normal. I haven't done much of any other advertising and not needed.I will be having them take control of my current website because I just don't have time anymore to take care of it.So I am going to give the control to the professional's of my web hosting.
I feel I was not treated as a person with a problem, but I knew Mitch was really concerned and treated me in a personal way that made me feel he was confident and would get my problem solved. Keep up the excellent work.
We have been with other companies that have offered the same service. Mitch and team have always been there for any issue or question and are always eager to make something correct or offer a solution. They have continued to out perform the other companies that we have had service our needs. Great efforts followed by great results followed by a happy customer!
Nearby Now has become an essential part of our business in just two short months. We are improving our online rankings, bolstering our reputation, and getting valuable feedback from our customers so we can improve our service. We have already noticed an increase in the number of customers that call us and say they chose us "because of the great reviews you have online!"
Clean and neat. Great job
She is an absolute expert in presentation and training. I could not be happier with my experience. Thank you Colleen!
Mitch did a great job explaining the system.
Mitch was patient and walked me through an address book export/import for a special project I was working on.
this looks like one of the most effective tools I've seen for acquiring reviews in the last 3 years
Very helpful, personable, and all around great to work with!
Great training on how to make it work
Only being with them a short time, we have definitely seen results. Not only do our customers love it, our competitors have noticed as well. It says a lot for this service when your competitors are calling and want to get this service added to there websites. Being the company they are, they called us to let us know other contractors where inquiring into this service and since they where already working with us, would not give competing companies this feature. Now that's a great relationship.
Sarah is a pleasure to work with. She is prompt, courteous, and very professional
I really enjoyed working with Sarah on this project. She came up with a really great Ideas to start with and made any changes or additions really fast. Once I told her we were good with the final template and wanted to move forward, she had our new look site up and running with in just a few hours! We are already getting comments on how great it looks. GREAT JOB Sarah!
We found working with Online Access enjoyable throughout the whole process. They were extremely knowledgeable, helpful and fast with our changes and needs. They will continue to have our business for many years to come!
Prompt service and the best support I have ever received from a website management firm.
We just got signed up and went thru the training with 30 employees it is easy to use and works Great! Also Thanks to Colleen for the awesome customer service.
We have been using Online-Access for several years and have been extremely happy. We receive many compliments from our customers about the appearance of our website.
Online Access has always been a great business to work with.
The design team at on-line access is phenomenal. I am a plumber not a web designer but these people make it easy for me to input and pretend that I am a web designer. Also the SEO that they use really gets me up in the listings.
Mitch did a great job on making the adjustmens on my website, As I was on the phone. great Service.
Mitch is always very helpful and patient whenever we need assistance. He definitely has shown exceptional customer service and is a great asset to his company. Thank you for your continued help!!!
Colleen did a great job explaining nearby now
I really enjoy working with on line access great people and company
I love the customer service and their ability to work with me even on the small problems. The devil is in the details and they nailed them all.
Wonderful experience everytime I call to ask questions, need advice or help with the nearby now or reviews. Colleen is always ready to help and is always so sweet.
Everyone has been great in working with us and answering any questions and helping with our website every time we call.
Colleen is very knowledgeable at what she does and has helped my company a great deal. Thanks!
The Customer Service Rep was extremely helpful and took his time to make sure that i was not only understanding the steps to solve my problem but that i was comfortable to repeat them again. I truly appreciate his patience and insight.
David and Colleen TRULY understand the business they are in! They not only know their business but love sharing their knowledge with those they work with....Yesterday the both of them spent well over an hour and half on the phone teaching us how we can improve our business! Never rushed, never a time limit, and never a frustration in their voice! Thanks for helping us!!!!!!!
On-line Access REALLY knows what they are doing. They know what works & what doesn't because they use it in their own business before bringing it to the market. Thank you Dave & Colleen.
Colleen was extremely patient and thorough in her training. It was very informational. It was even fun! It was important to know that she will be available for further help.